Troubleshooting & Best Practices

Troubleshooting

Common Issues

Parsing Errors in F8 Console

• Ensure files are transferred in binary mode via FTP
• Follow the installation order: ZIP → Unpack → Binary FTP → Resources → server.cfg

Database Connection Issues

• Verify MySQL connection string is correct
• Check database credentials and accessibility
• Ensure oxmysql is properly installed and started before the scripts that use it.

FiveM ID Not Found

• Log into FiveM app when inside the app
• Close and reopen FiveM app
• Join server as a logged in user

Resource Naming

• Use the shipped resource folder name (v1 default: night_shifts_mdt). Renaming breaks exports['…'] calls and ERS checks that expect the MDT resource name.
• Keep config/, client/, server/, and fxmanifest.lua layout intact.

Best Practices

Configuration Tips

• Role Planning - Plan departments, ranks, and in-tablet permission matrices before go-live
• Department Structure - Plan department, sub-department, and rank hierarchy
• Language Localization - Configure for your country’s emergency services
• Backup Configurations - Keep backups of working configurations

Database Management

• Regular Backups - Backup your database regularly
• Performance Monitoring - Monitor database performance
• Table Maintenance - Periodically optimize database tables

User Experience

• Clear Documentation - Provide users with MDT usage guidelines
• Role Training - Train users on department-specific features
• Emergency Procedures - Establish clear emergency call procedures